Frequently Asked Questions
Yes you will need an approved NDIS plan or Support at Home package.
Ultimately you are the person that makes this decision. However we will support you to navigate the system so you are aware of the different options available to you. We do this by getting to know you and your situation, what makes you tick, what your goals are, and what your vision is for your life.
We have several methods of doing this:
- Listening intently to your story.
- Communicating regularly with you and your supports.
- Engaging in goal setting and person-centred planning.
- Utilising our extensive network of high quality providers to ensure you get the best support.
- Maximising your funding to ensure you receive the most support from your package.
100%! One of our main responsibilities is gathering all reports, documents and preparing a comprehensive reassessment report for My Aged Care or the NDIS. We will also always be available to support you through the funding reassessment process.
We are located in Bibra Lake, WA although we support participants F2F all over WA including the South West region and can support you anywhere in Australia via our telehealth option.
Your Specialist Support Coordinator helps you choose your providers, so they shouldn't have a stake in who you choose. At Circle SC, our coordinators only provide Specialist Support Coordination. Behaviour support is delivered by our sister company, Circle Therapeutic, with its own practitioners. If behaviour support is something you need, we'll always give you a range of providers to choose from. If Circle Therapeutic is one of them, we'll tell you upfront that it's connected to us, and the decision is always yours, without any undue influence from us. We have no hidden agenda. We put your goals and your choices first, and we're flexible, adaptable and think outside the box to create the best solution for you.
We have extensive experience supporting people with disabilities through the NDIS so you can count on us to help you best use your plan and achieve your goals. We are down-to-earth, authentic and transparent. We will support you without being overbearing.
We take responsibility for overcoming challenges and achieving goals and we take complete ownership over our mistakes. We are also an independent Specialist Support Coordination provider. This means we have no hidden agenda and will always put your interests first. If you choose us to be your Specialist Support Coordinator you will not regret it.
Absolutely! Family and friends are most welcome to be part of our conversations and are a key part in building a strong support network. Engaging an advocate is recommended by us and we can link you in with an advocate through our networks.
You can expect a calm, compassionate, organised, responsive, and knowledgeable practitioner or coordinaotr who will be alongside you every step of the way. We will get to know your life circumstances and support you to identify your short-term and long-term goals. We will also utilise our experience and networks in the industry to connect you with other quality providers to form a strong compassionate team to support you.
We will regularly check-in with you to ensure you are maximising your funding without overspending. We play a strong role in gathering all the reports and documents needed for your NDIS plan review and we will write our own in-depth reassessment report and attend this with you to ensure you get a positive outcome.
A Specialist Support Coordinator helps you to understand and use your plan to navigate the NDIS and find solutions to barriers. A Specialist Support Coordinator will support you to achieve your goals and choose your providers. A Specialist Support Coordinator does not make decisions for you and is not an advocate, although they should help you to build your independence and confidence.










































